Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Introduction
This Privacy Policy outlines how Futra Solutions (Pty) Ltd, hereafter referred to as “Futra Solutions”, collects, uses, discloses and protects the personal information of visitors to my.futrasolutions.com. This Privacy Policy applies to all visitors to my.futrasolutions.com, including without limitation, individuals who use the services provided by Futra Solutions through my.futrasolutions.com.
Collection and Use of Personal Information
Futra Solutions collects personal information from visitors to my.futrasolutions.com in order to provide the services available on the website. The personal information that may be collected includes:
- Name and surname
- Email address
- Contact number
- Physical address
- IP address
Futra Solutions will only collect personal information that is necessary for the purposes identified in this Privacy Policy, or as otherwise permitted by the Protection of Personal Information Act 4 of 2013 (“POPIA”). Personal information collected by Futra Solutions will be used for the following purposes:
- To verify your identity
- To provide you with the services available on my.futrasolutions.com
- To communicate with you
- To comply with legal and regulatory requirements
Disclosure of Personal Information
Futra Solutions will not disclose personal information to third parties, except in the following circumstances:
- To comply with legal and regulatory requirements
- To protect the rights or property of Futra Solutions or its users
- To provide services requested by you, with your consent
- To affiliated entities or third-party service providers who require access to the information to provide services to Futra Solutions
Protection of Personal Information
Futra Solutions takes the security of personal information seriously and will take reasonable steps to protect personal information from loss, misuse or unauthorized access, disclosure, alteration or destruction. Futra Solutions will use reasonable security safeguards to protect personal information against such risks, including but not limited to:
- Implementing appropriate physical, electronic and managerial procedures to safeguard and secure the information collected
- Limiting access to personal information to employees and authorized third parties on a need-to-know basis
- Ensuring that third-party service providers who have access to personal information have appropriate security safeguards in place
Access to and Correction of Personal Information
You have the right to access, correct or update the personal information held by Futra Solutions by submitting a written request to info@futras.com. Futra Solutions will take reasonable steps to verify your identity before providing access to your personal information.
Retention of Personal Information
Futra Solutions will retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Changes to this Privacy Policy
Futra Solutions reserves the right to modify or amend this Privacy Policy at any time without prior notice. Any changes to this Privacy Policy will be posted on my.futrasolutions.com.
Contact Us
If you have any questions about this Privacy Policy or the collection, use, disclosure or protection of personal information by Futra Solutions, please contact us at info@futras.com.
